Volunteers are the heart and soul of our service because they give so generously of their time. We are deeply invested in our community and are delighted to see this support returned through the community members who volunteer at our hospice program.
We at Solace Hospice are pleased to have volunteers who clearly are “called” to this work. They often say that they receive more than they give. It is certainly an honor to assist the seriously ill and their families during this very tender passage.
To learn more about volunteering, we suggest you check out the resources and comments below. Or give us a call at 602-888-7037.
As a hospice volunteer, you have the privilege of serving families at a tender time when they are saying, “I love you,” “I forgive you,” ” thank you,” and “good-bye.” It’s a period of closure and a time of reflection. Many patients find it helpful to talk about their lives with an objective listener. They feel free to discuss events and issues with a volunteer that it may be difficult to share with their relatives or health providers.
Hospice volunteers consistently describe the experience as one that is surprisingly rewarding. Below are comments typically heard from volunteers:
“The courage of the patients, and their gratitude and concern for their family.It’s amazing.And the family members! These caregivers are the unsung heroes. Their love and compassion is really very touching. The whole thing is profoundly moving.”
“I’ve seen family members reunited after years of being apart. They realize that the grudge they were holding really wasn’t all that important afterall. Decades of bitterness falls away in the face of death. And to a one, they all say, ‘Why did we wait so long?’ It makes you realize that you don’t have to wait until you’re dying to forgive. What a lesson!”
“It meant so much to us to get help from hospice when my husband was sick. I decided I wanted to give back, so I became a hospice volunteer. What I didn’t know at the time was how much I would get out of it, being on the giving end. It’s one the best things I do.”
“For me, it’s a blessing to spend time with people in their last weeks of life. As my patients lose their physical abilities, they often become more spiritual. The worries of daily life are seen for what they are, insignificant. In the end, all my patients can do is become the essence of the human soul: our capacity to love. And just think, I get to witness that every week!”
In addition to visiting with patients, your presence as a volunteer also gives family members the opportunity for a much-needed break. The kinds of activities a volunteer might do include:
Please know that a volunteer will never be expected to do something they do not want to do. In addition, all volunteers receive extensive training and support, and there is a Volunteer Coordinator to help if you have questions or concerns.
Patient-care is not the only way to contribute. If you are interested in volunteering but don’t see yourself working with patients, hospice will gladly find ways to use your unique talents. Other volunteer opportunities could include things like:
Clerical tasks (mailings, reception, special projects)
Helping with grief support groups
Staffing a table at a health fair
Writing condolence cards
Assisting at a memorial event
Delivering medications from the pharmacy
Helping with computer projects
Serving on an advisory council
Or, if you have a volunteer idea in mind, call us and suggest it. Volunteers around the country have come up with all kinds of ideas:
One volunteer set up a program helping patients to leave a video for their family members. Some use the video to reminisce about favorite memories, some tell their life story, others make it a love letter or an ethical will.
The employees in one workplace organized into teams that each “adopted” a family for the holidays. The teams did things like make a Christmas meal, or get a wish list from family members and then solicited donations for the gifts from local businesses.
Be creative! We’d love to work with you. If you’d like to talk more about volunteering, give us a call at 602-888-7037.
Dying Declarations: Notes from a Hospice Volunteer
A candid account of a volunteer’s initial concern that hospice would be a depressing venue. Instead, the author tells touching stories that illustrate the uplifting and enriching nature of working with people who, at the end of life, are willing to strip away all that is unimportant and embrace their true priorities. He also gets very specific about hospice training and the ways a hospice volunteer can positively impact the patients and families they serve.
In the Midst of Dying: A Hospice Volunteer’s Story
Retired English teacher, Charles Rose, recounts stories of his experience in Lee County, Alabama.
Lessons for the Living: Stories of Foregiveness, Gratitude and Courage at the End of Life
The author, a hospice volunteer, shares his personal journey as he cares for hospice patients and learns the simple grace of ordinary acts of daily kindness.
When Autumn Comes: Creating Compassionate Care of the Dying
Practical advice and thoughtful reflection accompany the stories presented in this book by long time hospice volunteer, Mary Jo Bennett.
When Evening Comes: The Education of a Hospice Volunteer
Through 15 stories of working with women dying of breast cancer in rural Virginia, the author traces her evolution from novice to seasoned volunteer. She talks about some of the difficulties, but also the immense rewards.
As an Aging Specialist, a Senior Resource Center and over 20 years experience with Seniors “Solace Hospice” has excelled in comfort care and palliative care! They have been one of our preferred providers for years in Arizona. Their involvement in the Industry, their caring staff and their professional approach is appropriate when families need them most. Costel Roman the Director of Business Relations is the biggest advocate I have met in his Industry. Solace Hospice you are appreciated by thousands of families and Senior Living Communities in Arizona.
We could not be more grateful to Solace Hospice and their staff for taking care of our loved one, even though he was on service a short time. Everyone was so sweet to us and him and were very responsive to our needs and requests. The staff was skilled, informative, and available at any time of the day or night. Most importantly, they care about us. They spend time with us. We laugh together and cry together. We always looked forward to visits. Thank y'all for everything.
I have written only a handful of reviews in my lifetime. I felt this one necessary. I have worked as an employee for Solace Hospice in Phoenix for over a year and a half. The genuine care, respect and compassion for our patients and families is outstanding. Today, our team received a generous gift card from the owner, Thomas, for Thanksgiving. Even more impressive….He and his family stayed up until 3 am cooking a homemade Thanksgiving feast for us. He walked in wearing a suit jacket, sat down and enjoyed the meal along side of us like family with little rest. This is not the first time our owner and management team have gone above and beyond to make us feel appreciated or to help out in difficult times. Thank you! Our office staff does an amazing job of multitasking behind the scenes and I truly wonder how they get it all done. Our Executive Director, Maggie, (whom I’ve nicknamed work horse) is an exceptionally hard worker whom won’t ask for a thing she wouldn’t do herself and more often does so without asking at all. She is intelligent, kind, fair and very supportive. She wears many hats well and makes it look easy. Our nursing staff is incredibly competent, compassionate and juggle the day to day challenges well. Our CNA’s are some of the hardest workers I have ever had the pleasure of working with and no matter how busy things get, they always manage to get everything done. Our Social worker, Shanna, is a wealth of knowledge and is always willing to help out. Our Chaplains are kind, down to earth, compassionate and funny. Our volunteer coordinator, Barbara, is always smiling, knowledgeable and fun. Our marketer, Costel, bends over backwards to meet the needs of patients and families. I am proud and honored to be a part of such an incredible team and have never enjoyed a job more. Thank you to all of the Solace Hospice Team!
I had a great working experience with Solace Hospice and all of the staff I have encountered, open communication and great quality in their service. The people we worked with so far starting with Costel Roman, the RNs Gina and Heidi and amazing social worker Shana enabled us to continue to work with them and refer Solace Hospice.
Been working with Solace Hospice for over a year and never cease to amaze me! They cater to each individuals needs and go beyond the scope of service. Stephanie, Sammy, Diane and Costel are doing a fantastic job, giving 110% of love and hard work and making sure everything that it’s needed arrives within 24 hours. If you’re looking for a great Hospice give them a chance, they will never disappoint.
I was reaching out to try and get some help with my mother. I called this company and was not aware they did not cover all of Arizona. I spoke to a wonderful lady who I think was Bev. She assisted me in finding a hospice for my mom. She had knowledge of hospices in the Prescott area. If I ever move to Phoenix I will be stopping by their offices to say thank you. She held my hand and called me back the next day to make sure that we were getting care for mom. They went above and beyond.
I can’t say enough about Solace Hospice. The level of care and attention to personal detail is so much higher than the other hospice company I dealt with. My family recently experienced the loss of our mother followed by our father in fairly close succession. All I can say is thank you Solace and I wish I had discovered you sooner. My mom’s passing was handled by another company. I can tell you they are not the same. Solace operates with a premium degree of care and compassion during such a difficult time
I cannot thank Solace Hospice enough for the amount of love and support they have provided my family with during this hard time. They were attentive, caring, informative and overall extremely experienced in this field.A special thanks to Maggie, Bevery, Katie, Janet, Diana, (just a few of the many) for the help you provided.Thank you all so much!!!Enea
I work with Solace Hospice and they are fantastic. Costel Roman from Solace Hospice is very professional, high ethics and integrity, and also he is respected and well known by the health community in Arizona. Simply put, it's a pleasure to work with Costel - I strongly recommend him!
I would like to express my gratitude to Costel Roman - Director of Business Relation at Solace Hospice, Thomas Fedzin - Owner of Solace Hospice during a difficult time in my life. There is never an easy moment to loose a loved one. Costel Roman and Solace Hospice have helped my mother to go to Heaven and be with the angels peacefully. God bless all of you for being by my side!!!
Solace Hospic is Definitely #1 Hospic in Arizona a team that’s Compassionate towards the needs of not only patients but owners and also caregivers. Costel Roman is so Professional and always gets the job done . Ask him what he can’t do he will tell you what he can do to make the experience working with solace comfortable as possible. Solace will always be my go to Hospic.
I've worked with multiple staff members at Solace Hospice and each and everyone is so incredible passionate about caring for the community. As a wife of a Director of Nursing at an assisted living facility, I hear often about how important great care -- Solace provides great care!
I absolutely LOVE working with Costel and and Beverly!! Costel (AKA Roman) has excellent communication and I value his team immensely! I highly recommend this team if you are looking for a hospice company with great communication skills, friendly faces, and caring hearts!
As a nurse and the owner of several assisted livings, I have had many encounters with different hospices.Solace Hospice has been amazing and has gone above and beyond for my patients and their families! Always helpful, always receptive to the patients needs and always there when needed.Thank you Solace for the outstanding care and dedication your company and your staff provides.
We are so glad and relieved to have met Costel Roman of Solace Hospice.When he came to our assisted living homes and introduced himself he sat with us and explained Solace Hospice’s vision and approach to compassionate high quality care.We were very pleased to hear that residents and families needs are above all else.These past months we worked along side them with a few of our families in our homes .We cannot praise Costel and all of Solace’s staff Enough on the quality of care,professionalism demonstrated and the compassion showed by all of Solace’s staff to the families and our team.We will only recommend a company to our families if we know and experienced first hand that they are among the best in their profession.Congratulations to Solace for putting together an outstanding team. You guys definitely exceeded 5 stars! Luis Pescador.
We were recently reintroduced to Solace Hospice by Costel Roman and Jesse Watson, two of their community liasons, and in the process were impressed with their client-focused service. The biggest selling point for us as a group home is that they were not going to be a hospice that simply stopped fighting for a client and allowed them to die. Many of our residents and their families initially are fearful of the word “hospice” and typically think it means a death sentence. Many of them are not ready to give up the good fight and Solace has been a partner with our home to ensure the resident, their family, and our group homes are all respected and active partners in the continued care and needs of the resident. Everyone from their intake staff, RNs, and CNAs was compassionate, caring, and dutiful in their tasks. Special mention goes to the Nurse assigned to our home, Sabrina. She helped us guide the resident and their family through the difficult process of passing away, and her knowledge and compassion for my resident and her family will never be forgotten. Owning three different group home locations has given me plenty of experience and exposure to many different Hospice companies, but without a doubt, Solace Hospice is one of the best. I can not recommend them enough, whether you be a group home, a family member of a loved one, or someone looking to work at a hospice company. Thank you Costel, your team provided me much peace of mind. I look forward to continue to working with your team.
I cannot begin to describe the gratitude and appreciation my family feels about the experience we had with Solace Hospice. I didn’t know quite what to expect at the time when my father was on your service. My father had such great care! My concerns were quickly relieved. Thank you for the kindness and compassion you have given to us and for the genuine concern for my father and for our family. We sincerely appreciate your tireless effort to care for all your patients and their loved ones, and your eagerness to assist at every turn.
I own 5 assisted living group homes around the Phoenix area. I am always relieved when my residents and their families choose Solace Hospice to help their loved one. I can always rely on Thomas and his staff to take care of my residents. They interact incredibly well with my caregivers and offer assistance 24/7. And they back it up. There have been numerous times when we needed some help from Solace in the middle of the night. Someone from Solace would come out to the home without hesitation and take care of everything. Thank you Thomas for running such a wonderful company!
Great professional help during a hard time. Thank you for making things easier to manage during our time of need. They gave our loved one lots of comfort any time he needed it. Which added relief to me as I knew he was in good hands. Thank you so much Thomas and staff!
As a care coordinator for multiple assisted living homes, I am grateful for the opportunity to have Solace Hospice care for our residents. Working closely with Thomas and his staff Is always a pleasure. All around, a great experience.
Thomas and staff were always friendly and available to help us. We learned so much about our Client’s situations. They are definitely very knowledgeable and confident of what they do to help our clients in our group home meet their needs.